Ordering

Can I cancel or edit my order after it has been placed?

Once an order has been placed, we cannot guarantee cancellations or changes. Please contact [email protected] as soon as possible and we'll do our best to help.

I forgot to apply my discount code. What should I do?

If your order qualifies, contact [email protected] as soon as possible after placing your order.

Do you offer price adjustments?

Yes, if a full-priced item goes on sale within 14 days of delivery, we'll refund the price difference to your original payment method. Price adjustments are not available for sale merchandise, promotional purchases, or exchanges.

How do I use my gift card?

NAADAM offers e-gift cards only. To redeem, enter the provided code at checkout. Gift cards are valid online and in NAADAM stores. If you lose your gift card, please contact [email protected] for assistance.

What payment options are accepted?

We accept all major credit cards and offer additional payment options at checkout, including:

Offer Details

The NAADAM Buy 2, Get 1 Free Bestsellers promotion is valid on NAADAM.co and in NAADAM Stores from 10/30/26 through 11/1/26. When three eligible items are added to cart, the least expensive item will be free. Prices are marked. This offer applies onl

Do you have a sizing chart?

Yes! Each product page includes a size guide to help you find the best fit. Feel free to contact our customer support team at [email protected] for additional sizing guidance.

An item is out of stock. What should I do?

Select your size and color on the product page, then click Notify Me to receive a restock email if it becomes available.

I placed a pre-order. When will it ship?

Estimated ship dates are shown on the product page, at checkout, and in your confirmation email. Please note these dates are estimates and may change due to production or shipping delays.

What is Klarna?

Klarna allows you to split your purchase into four equal payments. The first payment is due when your order ships, and the remaining three are automatically charged to your debit or credit card every two weeks. There are no interest or fees when paym

Which items can be monogrammed?

While not all of our pieces are eligible for monogramming, we offer monogramming on a variety of items. You can shop all eligible styles in our Monogram Shop. Monogrammed items are made to order and require an additional 2–3 business days for process

Can you add my school to College Cashmere?

We’re expanding our College Cashmere collection and are always looking to add more schools. Our collection is based on licensing availability, so if you don’t see your school, you can submit a request through our Request a College Cashmere School for

Request a College Cashmere School Form

Free Returns & Shipping Protection Details

This optional service includes free returns on eligible items and shipping protection for your entire order, covering packages lost in transit and delivery issues. Please note that free returns do not apply to items marked Final Sale or Exchange Only